Privacy Policy
We'd rather explain this in plain language than bury it in fine print. Here's exactly what this website collects, and what we do with it.
1. Who we are
Confidosoft Solutions Pvt. Ltd. is a software development company with offices in India, the UK and the USA. For the personal data you give us through this website, we are the data controller. Our registered address is 235-238 Florence Pride, Sun Pharma Road, Vadodara, Gujarat 390020, India, and you can reach us at info@confidosoft.com.
2. What we collect
Only what you choose to send us through the contact form: your full name, corporate email, region, which service you're interested in, and your message. That's it. We don't run analytics or advertising trackers, we don't require accounts, we don't send newsletters, and we don't place cookies that track you. Our cookie policy says the same thing on its own page.
3. Why we collect it
- To reply to your enquiry and answer your questions.
- To check whether we can genuinely help, and if so to put together a proposal.
- To keep records of past enquiries if we go on to work together.
- To follow up with you, but only where you've asked us to or where a proposal is still live.
4. Legal basis (GDPR & UK GDPR)
We process what you send us under legitimate interest: answering your request and considering whether to do business with you. Where you consent to follow-up, consent is the basis for that. We do not rely on "legitimate interest" to do anything you wouldn't reasonably expect.
5. California Privacy Rights (CCPA / CPRA) & Global Privacy Control (GPC)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), provides specific rights regarding your personal information:
- Notice at Collection: We collect contact details (name, corporate email, country/region, and your inquiry message) solely to communicate with you and evaluate potential software engineering engagements.
- No Sale or Sharing: We do not sell, rent, or trade your personal data to third parties for monetary or other consideration, nor do we share it for cross-context behavioral advertising. We have not sold or shared consumer personal information in the preceding 12 months, and we do not collect, sell, or share personal data of minors under 16 years of age.
- Global Privacy Control (GPC): We recognize and automatically honor browser-based opt-out preference signals, including Global Privacy Control (GPC). If your browser transmits a GPC signal (such as the
Sec-GPCheader ornavigator.globalPrivacyControl), our website automatically recognizes this as a valid opt-out request without degrading site functionality. - Your CCPA Rights: You have the right to request access to the specific categories and pieces of personal data we hold about you, to request deletion or correction, and to be free from discrimination for exercising your privacy rights.
- How to Exercise: Email info@confidosoft.com or click the Do Not Sell or Share My Personal Information link in our footer. We verify requests by matching your identity against existing communication records and reply within statutory timelines.
6. Who we share it with
Enquiries from this form are handled by our own mail server, so nothing is passed to a third-party form service. Two processors touch the message on its way to us: our web host, which stores this site, and our email provider, which delivers the message. Both are bound by data-processing terms. We never sell, rent, or trade personal data, and we never have.
7. International transfers
Our team is spread across India, the UK and the USA, and you may be anywhere. If your data moves across borders to do our job, we rely on the mechanisms the GDPR recognises (adequacy decisions and Standard Contractual Clauses), and we honour EU or UK data-residency requirements when you need us to.
8. How long we keep it
We keep your enquiry for as long as it's helpful to respond properly, and for a reasonable period afterwards in case a conversation is ongoing. You can ask us to delete it at any time, and we will.
9. Your rights
Under GDPR and UK GDPR you have the right to access, correct, or delete your data; to restrict or object to processing; to data portability; and to withdraw any consent you've given. Email info@confidosoft.com and we'll act on it without delay, and always within one month. You also have the right to complain to your local supervisory authority. For UK readers that's the ICO.
10. Data security
This site is served over HTTPS, access to your details is limited to the people who need them, and we keep processors to the same standard. We test and review access as a matter of habit, not as a one-off exercise.
11. When we end up working together
If we become your development partner, handling your data, or data about your customers, is governed by our agreement and a data processing agreement (DPA), which we sign as standard. We treat client data as confidential, never use it to train our models, and transfer IP to you under the terms of the engagement.
12. Changes to this policy
If this policy changes, we update the date at the top of this page. We review this policy at least once every 12 months to ensure it reflects current regulations and operational reality.
13. Questions
Ask us anything about how your data is handled: info@confidosoft.com, and a person will reply. We'd rather answer an awkward question than lose your trust.